Shipping & Returns
Processing
All orders are processed and shipped within 2-3 business days.
Domestic Shipping
We offer free shipping on all U.S. domestic orders over $100.
You will receive your shipping confirmation email as soon as a label is created for your order. Tracking status of your shipment may take up to 24-48 hours once the label has been created.
International Orders
We are currently only able to ship domestically throughout the U.S.
PLEASE NOTE during summer months (June - August) we only ship Monday - Thursday to ensure that packages do not sit at the carrier facility over the weekend.
Returns
All sales are final.
We do our best to ensure safe packaging and delivery; however, things do happen. If your item was damaged or broken during shipping, please contact us via email at info@tworivercandlecompany.com within 7 days of delivery and we'll make it right!